Hotel & Temporary Rent Support — Loss of Use Coverage

When a storm, fire, or freeze forces your family out of your Frisco home, where do you go? Loss of Use coverage — also called Additional Living Expenses (ALE) — pays for hotels, rental homes, meals, and more while your house is being rebuilt. Here's what you need to know.

Hotel Stays & Temporary Rentals Meals & Living Expenses Storage & Moving Costs

The Cost of Displacement — By the Numbers

Avg. Hotel Stay — Frisco

$180/Night

Average cost of a mid-range hotel room in the Frisco area, often the first stop after a disaster forces you from your home.

Monthly Rental — DFW

$2,400

Average monthly rent for a single-family home or large apartment in the DFW metroplex during displacement.

Average Displacement Length

6–12 Months

How long many North Texas families are displaced while their homes undergo major structural repairs or full rebuilds.

Total ALE Exposure

$30K–$60K+

Typical total Loss of Use claim in Frisco — hotel stays, rentals, meals, storage, and moving costs add up fast.

Why Frisco Families Get Displaced — 3 Real Scenarios

The Spring Storm Supercell

A spring thunderstorm rolls through Frisco, bringing golf-ball-sized hail and 70-mile-per-hour winds. The hailstones shatter windows and punch holes through the roof, and wind-driven rain pours into your home's interior. Your living room, bedrooms, and kitchen are flooded. The damage is so extensive that the house is deemed uninhabitable. Your family needs a hotel tonight — and a rental home for the next six months while contractors dry out the structure, replace the roof, and repair the interior. Without Loss of Use coverage, you'd be paying for that hotel and rental out of your own pocket, on top of your existing mortgage.

The Winter Hard Freeze

A sudden hard freeze grips North Texas, with temperatures plummeting to 15 degrees overnight. Your home's pipes, located in an unheated attic crawl space, freeze and burst. By morning, water is cascading through your ceilings, flooding your living spaces, destroying furniture, and soaking through the floors. The structural damage requires extensive reconstruction — your family is displaced for months. You need a furnished rental home that can accommodate your family's needs while your house is being rebuilt. Loss of Use coverage steps in to cover that rental, your meals, and even the cost of moving and storing your belongings.

The Kitchen Fire & Smoke Damage

A cooking accident in your Frisco kitchen triggers a fire that quickly spreads before being extinguished. The fire itself is contained to the kitchen, but the smoke and soot permeate every room in the house. Walls, ceilings, carpeting, furniture, and clothing are all saturated with smoke residue and toxic particles. The insurance adjuster deems the home unfit for occupation until a full professional cleaning and restoration is completed — a process that can take three to six months. Your family needs temporary housing near your kids' schools and your job. Loss of Use coverage ensures your insurance policy pays for that housing so you can focus on recovery, not logistics.

The DFW Housing Crunch — Why Local Rentals Are Scarce

When Disaster Strikes, Everyone Needs Housing

Frisco's population has surged past 200,000 residents, making it one of the fastest-growing cities in Texas. Rental vacancy rates in Collin County hover near historic lows — under 5% in most neighborhoods. When a severe storm or fire displaces multiple families at once, the competition for available rental properties becomes intense. Landlords can raise rents, and properties that might have been available are snapped up quickly. In neighborhoods like Stonebriar, Phillips Creek Ranch, and Newman Village, a single-family rental home can cost $2,500 or more per month. Without adequate Loss of Use limits, your family could be forced to move far from your children's schools, your workplace, and the community you love.

How We Help — Relationship-Based Support

Our agency doesn't just sell you a policy and forget about you. We maintain a network of relationships with local property managers, extended-stay hotels, and moving companies. When disaster strikes, we leverage those relationships to help you find suitable housing faster and at a fair rate. We also guide you through the claims process step by step — ensuring your Loss of Use claim includes all eligible expenses: the rental itself, utilities, meals above your normal spending, storage costs, and even the mileage involved in moving. We're with you from displacement to move-in day.

One Frisco Family's Displacement Story

May 3 — The Storm

A Hailstorm Hits Phillips Creek Ranch

A late-spring storm moves through the Phillips Creek Ranch neighborhood, bringing hail that damages roofs on dozens of homes. One family's home takes a direct hit — the roof is compromised, windows are shattered, and water pours into the interior. The family of four is suddenly without a safe place to live.

Day 1 — Hotel Stay

Emergency Hotel Placement

The family checks into a nearby hotel near the Dallas North Tollway. Loss of Use coverage kicks in immediately, paying for the hotel room, meals, and incidental expenses. The family is safe and comfortable, but they know they need a longer-term solution.

Week 2 — Finding a Rental

Searching for a Temporary Home

The family begins searching for a furnished rental home. They need a property that can accommodate their family and is located close to their children's schools. With our help, they find a furnished single-family rental in Stonebriar. Loss of Use coverage pays the $3,000 monthly rent, utilities, and moving expenses.

Month 10 — Move-In Day

Returning Home After a Full Rebuild

After ten months of reconstruction — including a new roof, interior repairs, and extensive upgrades — the family's home is finally ready. They move back in, and Loss of Use coverage covers their final moving expenses. The family is whole again, and their standard of living never dropped during the displacement period. This is the promise of comprehensive Loss of Use coverage.

Your Loss of Use Protection Grid

Hotel Stays & Temporary Rentals

Covers the cost of hotel rooms, extended-stay suites, and furnished rental homes while your home is being repaired or rebuilt. Coverage includes the rent or room rate, utilities, and any associated fees. Many policies also cover pet boarding or kennel costs if your temporary housing doesn't allow animals.

Meals & Daily Living Expenses

Loss of Use covers the increased cost of meals and daily living expenses while you're displaced. This includes restaurant meals, grocery deliveries, and any additional costs above your normal household spending. If your family normally spends $800 per month on groceries and you now spend $1,200 on restaurants and delivery, the $400 difference is covered.

Moving, Storage & Mileage

Covers the cost of moving your belongings to a storage facility or temporary rental, as well as the storage fees themselves. Mileage reimbursement is also often included for trips to your temporary housing, back to your damaged home, or to your workplace. Every eligible expense adds up to significant support during a stressful time.

Understanding Your Coverage: Loss of Use limits vary widely between policies. Some offer 12 months of coverage; others offer 24 months or more. Some policies include a dollar cap; others cover "reasonable" expenses with no fixed limit. We'll help you understand exactly what your policy provides. For more on the physical structure being rebuilt, visit House & Roof Structure Hub.

Loss of Use — Your Questions

1. What exactly does Loss of Use coverage pay for?
Loss of Use (also called Additional Living Expenses or ALE) covers the reasonable and necessary costs your family incurs when you're displaced from your home. This includes hotel stays, rental homes, meals above your normal spending, moving costs, storage fees, and even pet boarding. The goal is to allow your family to maintain your standard of living while your home is being repaired or rebuilt. Your policy will specify a dollar limit or a time limit — typically 12 to 24 months.
2. How long does Loss of Use coverage last?
Most policies provide Loss of Use coverage for 12 months, 18 months, or 24 months. Some premium policies offer unlimited time, up to the point your home is fully restored and ready for re-occupancy. In North Texas, where contractor availability and supply chain issues can extend rebuild timelines, having a longer coverage period is a significant advantage. We recommend reviewing your policy's time limits carefully and choosing the longest option available.
3. Can I choose my own hotel or rental home?
Yes — within reason. Your insurance carrier wants you to be comfortable and will typically approve any reasonable temporary housing that matches your family's needs and is comparable to your home's living standards. If you have a four-bedroom home, you'd be approved for a four-bedroom rental or equivalent hotel accommodations. We help you navigate the approval process and ensure your expenses are processed correctly.
4. Will Loss of Use cover my mortgage payments while I'm displaced?
No. Loss of Use is designed to cover the incremental costs of temporary housing and living expenses — not your existing mortgage. You remain responsible for your mortgage payments during displacement. The coverage is there to ensure you aren't paying two housing costs (your mortgage plus a hotel or rental) without reimbursement. If your mortgage payment is $2,000 and your rental is $3,000, Loss of Use covers the $3,000 rental, allowing you to continue paying your mortgage with your regular income.
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